{"id":12750,"date":"2024-10-12T15:41:17","date_gmt":"2024-10-12T13:41:17","guid":{"rendered":"https:\/\/euroequipe.eu\/questions-frequemment-posees\/"},"modified":"2025-03-01T18:08:50","modified_gmt":"2025-03-01T17:08:50","slug":"questions-frequemment-posees","status":"publish","type":"page","link":"https:\/\/euroequipe.eu\/fr\/questions-frequemment-posees\/","title":{"rendered":"Questions fr\u00e9quemment pos\u00e9es"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_6e6a6958 height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row us_custom_25380bc7 via_grid cols_1-4 laptops-cols_inherit tablets-cols_1 mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:1rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h2 class=\"w-text us_custom_7a6fd723\"><span class=\"w-text-h\"><span class=\"w-text-value\">FAQ<\/span><\/span><\/h2><h6 class=\"w-text us_custom_8035810e has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Questions fr\u00e9quemment pos\u00e9es<\/span><\/span><\/h6><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs style_default switch_click accordion\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_right\"><div class=\"w-tabs-section\" id=\"d9ff\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-d9ff\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\" itemprop=\"name\">Quelles sont les conditions pour acc\u00e9der aux offres r\u00e9serv\u00e9es aux commer\u00e7ants ?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-d9ff\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Pour acc\u00e9der aux offres r\u00e9serv\u00e9es aux commer\u00e7ants, vous devez vous inscrire sur le site en renseignant votre num\u00e9ro de TVA et vos coordonn\u00e9es d&rsquo;entreprise. Une fois l&rsquo;inscription termin\u00e9e, notre \u00e9quipe v\u00e9rifiera vos informations et approuvera votre compte. Ce n&rsquo;est qu&rsquo;apr\u00e8s approbation qu&rsquo;il sera possible de consulter les prix r\u00e9serv\u00e9s et d&rsquo;acc\u00e9der aux promotions d\u00e9di\u00e9es.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"vb1f\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-vb1f\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\" itemprop=\"name\">O\u00f9 puis-je t\u00e9l\u00e9charger les catalogues mis \u00e0 jour de vos marques ?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-vb1f\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Vous pouvez demander les catalogues mis \u00e0 jour de nos marques en envoyant un email ou les t\u00e9l\u00e9charger directement depuis la section Produits du site, accessible \u00e0 tous les utilisateurs enregistr\u00e9s.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"oc19\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-oc19\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\" itemprop=\"name\">Comment puis-je obtenir un support technique pour vos produits ?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-oc19\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Pour obtenir une assistance technique sur nos produits, vous pouvez nous contacter via le formulaire dans la section Contact du site ou nous envoyer un email \u00e0 <a href=\"mailto:assistance@hidroself.it\">assistance@hidroself.it<\/a>. Notre \u00e9quipe se fera un plaisir de vous accompagner pour tous vos besoins.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ace9\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ace9\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\" itemprop=\"name\">Quels sont les d\u00e9lais de livraison des produits achet\u00e9s ?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ace9\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Les d\u00e9lais de livraison varient en fonction de la disponibilit\u00e9 des produits et de la destination de la commande. G\u00e9n\u00e9ralement, les exp\u00e9ditions sont effectu\u00e9es dans un d\u00e9lai de 3 \u00e0 5 jours ouvrables \u00e0 compter du traitement de la commande. Pour conna\u00eetre l&rsquo;\u00e9tat de votre envoi, vous pouvez consulter l&rsquo;espace r\u00e9serv\u00e9 ou nous contacter directement.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"rdbf\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-rdbf\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\" itemprop=\"name\">Pourquoi est-il possible de saisir plusieurs personnes de contact lors de l&#039;inscription ?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-rdbf\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Nous permettons l&rsquo;insertion de r\u00e9f\u00e9rents multiples pour offrir une gestion plus flexible et collaborative. Si deux magasins ont plusieurs responsables dans le m\u00eame d\u00e9partement, ils pourront commander ensemble ou consulter les m\u00eames informations en s&rsquo;inscrivant avec des comptes distincts mais li\u00e9s au m\u00eame profil d&rsquo;entreprise.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"hefd\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-hefd\" aria-expanded=\"false\"><h6 class=\"w-tabs-section-title\" itemprop=\"name\">Comment fonctionne le syst\u00e8me de remise sur les prix ?<\/h6><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-hefd\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Apr\u00e8s vous \u00eatre connect\u00e9, vous pourrez voir les prix qui vous sont d\u00e9di\u00e9s, profiter des offres et acheter librement les produits.<\/p>\n<p>Les prix des produits incluent des remises plus importantes en fonction des quantit\u00e9s : au-del\u00e0 de 500 \u20ac vous b\u00e9n\u00e9ficiez de la <strong>livraison gratuite<\/strong>, au-del\u00e0 du seuil de 1 000 \u20ac vous b\u00e9n\u00e9ficiez d&rsquo;une <strong>remise suppl\u00e9mentaire de 3 %<\/strong> et, au-del\u00e0 de 3 000 \u20ac, vous b\u00e9n\u00e9ficiez d&rsquo;un <strong>avantage suppl\u00e9mentaire avec une remise de 7 %<\/strong>.<\/p>\n<p>De plus, pour votre premi\u00e8re commande, vous pouvez b\u00e9n\u00e9ficier d&rsquo;une <strong>remise de 10%<\/strong> en appliquant le code promotionnel <strong>BENVENUTO<\/strong> dans le champ d\u00e9di\u00e9 avant le paiement.<\/p>\n<p>Mais ce n&rsquo;est pas tout : apr\u00e8s votre achat, vous b\u00e9n\u00e9ficierez d&rsquo;une <strong>remise suppl\u00e9mentaire de 10%<\/strong> \u00e0 appliquer sur votre prochaine commande (valable 6 mois !).<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"FAQQuestions fr\u00e9quemment pos\u00e9esQuelles sont les conditions pour acc\u00e9der aux offres r\u00e9serv\u00e9es aux commer\u00e7ants ?Pour acc\u00e9der aux offres r\u00e9serv\u00e9es aux commer\u00e7ants, vous devez vous inscrire sur le site en renseignant votre num\u00e9ro de TVA et vos coordonn\u00e9es d&rsquo;entreprise. Une fois l&rsquo;inscription termin\u00e9e, notre \u00e9quipe v\u00e9rifiera vos informations et approuvera votre compte. Ce n&rsquo;est qu&rsquo;apr\u00e8s approbation qu&rsquo;il...","protected":false},"author":1,"featured_media":7634,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-12750","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Questions fr\u00e9quemment pos\u00e9es - Euroequipe<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/euroequipe.eu\/fr\/questions-frequemment-posees\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Questions fr\u00e9quemment pos\u00e9es - Euroequipe\" \/>\n<meta property=\"og:url\" content=\"https:\/\/euroequipe.eu\/fr\/questions-frequemment-posees\/\" \/>\n<meta property=\"og:site_name\" content=\"Euroequipe\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-01T17:08:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/euroequipe.eu\/wp-content\/uploads\/2024\/10\/euroequipe-sede.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1844\" \/>\n\t<meta property=\"og:image:height\" content=\"556\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/euroequipe.eu\\\/fr\\\/questions-frequemment-posees\\\/\",\"url\":\"https:\\\/\\\/euroequipe.eu\\\/fr\\\/questions-frequemment-posees\\\/\",\"name\":\"Questions fr\u00e9quemment pos\u00e9es - 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